DELIVERY TIMES. Delivery times vary according to the courier / shipping service provider and shoppers can request quotes from Avoova for quicker or slower delivery times.

DUTIES & VAT. Trade agreements between South Africa, the USA, EU and UK mean that there is little or no duty chargeable on imports into those countries. VAT may be charged. Please consult with Avoova or your local Customs & Excise authorities.

PRICES SHOWN DO NOT INCLUDE ANY LOCAL DUTIES OR TAXES (IF APPLICABLE) IN THE DESTINATION COUNTRY AND WE ARE UNABLE TO GIVE ADVICE IN THIS REGARD AS OFTEN THESE CHARGES ARE LEVIED IN AN ARBITRARY MANNER. AVOOVA IS NOT RESPONSIBLE FOR ANY SUCH ADDITIONAL CHARGES THAT MAY BE LEVIED BY CUSTOMS AND EXCISE OFFICES, IN COUNTRY OF DELIVERY.  

IMPORT RESTRICTIONS. Avoova products are made using hatched and sterilised ostrich eggshell inlaid into a high quality cement.  To our knowledge, there are currently no countries where this material is restricted by Customs and Excise.   No AVOOVA products are subject to any CITES requirements but certain horn products may require an accompanying letter confirming origin.   In certain countries (e.g. Australia for shell products, USA for wood products), where Customs require supporting documentation certifying origin of the items, this will be provided and Customs clearance will proceed smoothly.